Sneplus Privacy Policy
Effective Date: May 7, 2026
Sneplus ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information through the Sneplus mobile application (com.sneplus.ai_app) and our related services. By using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect information to provide a better experience and verify the authenticity of products.
- Account Information: Name, email address, phone number, and shipping address when you register.
- Visual Data (AI Features): Photos or videos you upload to our "Sneplus Seller" or "SnepLens" features to identify products and estimate prices.
- Financial Data: Bank account details or payment platform information provided solely for processing vendor cashouts and marketplace transactions.
- Device Information: IP address, device type, and operating system version for security and fraud prevention.
2. How We Use Your Information
- AI Price Analysis: We process your uploaded images using AI models to provide market feedback and price identification.
- Order Fulfillment: To manage assembly, shipping, and returns through our centralized warehouse.
- Payment Processing: To facilitate secure cashout requests for resellers and verify transactions.
- Fraud Prevention: To ensure the authenticity of the items traded on our platform and prevent deceptive financial activity.
3. Data Sharing and Disclosure
We do not sell your personal data. We share information only with service providers (logistics and payment partners) and when required by law to protect our community.
4. Permissions and Sensitive Data
To function correctly, the app may request access to your Camera/Media Gallery (to scan products) and Location (for shipping calculations).
5. Data Retention and Security
We retain your information only as long as necessary to provide our services. We use industry-standard encryption to protect your financial and personal data.
6. Contact Information